Please contact by EMAIL only, whenever possible. We answer calls and listen to voicemails but often, as we are already on the phone, most calls go to voice mail. We do have several phone lines, but at times cannot get to the messages until several hours after they are left. We wish to answer everyone, and want you to all know that you are important to us; which is why we are addressing this issue. We can answer and address 10 email in the time that it takes to talk on the phone to one (however kind) customer.
We will always update the website and our voice mail when we dispatch for snow. If you need to contact the office during a storm, submit an online form via the website or email email@example.com and one of us will respond in the order they are received.
If you need to speak to one of the staff, email us at firstname.lastname@example.org or call the office 613-224-2232 Monday to Friday 9am to 4pm.
We would like to thank you for your patronage.
We wish you all good health during this difficult time.
Respectfully, Andy, Cindy and staff.
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